Answers to Your Questions

Don’t see your question here? Please email us at team@wakeupsupplements.com so we can help!

Where do you ship to?

We ship from our Mangawhai warehouse to New Zealand and Australia.

If we do not ship to your region and you'd like us to, please email team@wakeupsupplements.com

What are the shipping costs?

🇳🇿 New Zealand
Free express shipping on orders over $90 NZD
Flat rate of $10 NZ wide
Sent via NZ Post — delivery in 1–3 business days.

🇦🇺 Australia
Free standard shipping on orders over $99 AUD.
Flat rate of $20 AUD for orders below that.
Delivery via NZ Post in 3–8 business days.* 

*Rural addresses, public holidays, and courier delays may add 1–2 extra days.

If we don’t currently ship to your country, please get in touch. For full details, see our Shipping Policy.

What days do you ship?

📅 We ship MONDAY, WEDNESDAY + FRIDAYS

Can I return or exchange an item?

If you experience any issues with your product, please reach out to team@wakeupsupplements.com for assistance. Please see our Returns Policy for more details.

What payment methods do you accept?

We currently accept Credit card, debit card, Afterpay.

Can I change or cancel my order?

If you need to change or cancel your order, please email us as soon as possible at team@wakeupsupplements.com Once parcels have been posted we are unable to amend your order. Please see returns policy for any other issues.

Do you offer subscriptions?

Not yet - but we will soon! Jump into our VIP Facebook Group to be first to know.

Where are your supplements made?

Our supplements are blended in Auckland, New Zealand. 

Do your supplements meet New Zealand regulations?

Yes - we are naturopath and herbalist formulated, and compliant with NZ dietary supplement regulations.

Where do I store my blends?

Store in a cool, dry place or the fridge; reseal after use.

As we use real whole foods in our blends, mild clumping may occur if moisture gets into the product. If this happens, simply give your blend a stir.

Can I take Wake Up products whilst pregnant or breastfeeding?

There is insufficient research done on pregnant and breastfeeding women to determine the safety of many herbal ingredients.

However, we do know that Ashwagandha can cause uterine contractions and thus Wake Up and Wind Down are not safe for pregnancy.

Please seek advice from your trusted healthcare provider for tailored advice.

Can I take Wake Up AM Blend or Wind Down PM Blend whilst pregnant or breastfeeding?

Wake Up and Wind Down are not safe for use during pregnancy, as certain herbal ingredients (such as ashwagandha) may stimulate uterine contractions.

There is also insufficient research on the safety of many herbs during pregnancy and breastfeeding, so we recommend avoiding these supplements while pregnant.

If you are breastfeeding, please consult your trusted healthcare provider before use to ensure safety for you and your baby.

What is your product or service?

Use this section to provide a brief description of your product or service. Highlight the key features, benefits, and what makes it unique.

Are Wake Up to Wellness products safe to take while on medication.

This depends on the type of medication. Please reach out to us at team@wakeupsupplements.com so our Herbalist can advise whether our blends are safe for you; or alternatively, please consult with your GP.

What time of the day should I take Wake Up AM Blend?

For your morning energy boost, this provides 4-6 hours of energy so have anytime of the day provided you leave a 4-6 hour window of time before bed.

What time of the day should I have Wind Down PM Blend?

Have at any time of day, in times of stress, or when you’re wanting to relax. This is a non-sedating drink so it won’t put you to sleep.

What time of the day should I take Sleep blend?

Have 30-60 minutes prior to bedtime for best results.

How many doses of Wake Up AM Blend can I have a day?

1 serve/day is plenty. A second serve could be tolerated, but not recommended late in the day (can affect sleep).

How many doses of Wind Down PM Blend can I have a day?

Up to 2 serves/day is safe.

How many doses of Sleep Blend can I have a day?

1 serve nightly is sufficient. 2 serves in 24 hrs would still be safe, but not usually needed.

Do I take the blends just with water?

All blends are delicious to take with multiple liquids, it is totally down to personal preference.

Wake Up pairs nicely with water, juice or in a smoothie.

Wind Down is delicious with water, but could also be mixed with hot milk, or served iced or in a smoothie or yoghurt

Sleep is best taken straight in the mouth or in a shot glass of water.

Are all the Wake Up blends sugar free?

Yes, they are all refined sugar-free.

To find nutritional information, please see the last photo on each product page.

Are the blends gluten free / dairy free / vegan?

Our products are all made using vegan ingredients.

They are gluten free and dairy free.

Are the blends made in an allergen free facility?

Our blends are made in a facility that also manufactures products containing dairy, wheat, oats, gluten, tree nuts (almonds, cashews), peanuts, eggs, sesame seeds, crustaceans, molluscs and fish.

I’ve just started taking the blends but haven’t noticed anything, help!

That’s completely normal - everyone’s body responds a little differently. Our blends are made with natural ingredients like botanics, adaptogens, amino acids, and essential vitamins and minerals, all at therapeutic levels. They don’t work like pharmaceuticals that override your system. Instead, they work with your body, gently supporting balance and building benefits over time.

Here’s what you can expect:

  • Some ingredients (like L-theanine, magnesium, glycine, tyrosine, and B-vitamins) can be felt straight away or within the first few days, helping with calm, focus, or more restful sleep.

  • Others (like Ashwagandha, Bacopa, and Panax ginseng) are adaptogens and nootropics. These take a little longer - usually 2–6 weeks of consistent use - as your body adjusts and resilience builds.

  • Ingredients like tart cherry that support natural melatonin production also work best with regular nightly use, rather than as a one-off.

✨ The key is consistency. Think of these blends like exercise or good sleep habits: the longer you keep them up, the more noticeable the results.

And remember - things like lifestyle, nutrition, stress levels, and sleep all play a role in how quickly you’ll feel the effects. If you’ve been consistent for a few weeks and still aren’t noticing any changes, reach out or join our VIP Facebook Group for advice -  sometimes a small tweak in timing or routine makes all the difference.

Will the AM Blend work immediately?

Our blends are made with natural ingredients like botanics, adaptogens, amino acids, and essential vitamins and minerals, all at therapeutic levels. They don’t work like pharmaceuticals that override your system. Instead, they work with your body, gently supporting balance and building benefits over time.

Here’s what you can expect:

  • Some ingredients (like L-theanine, magnesium, glycine, tyrosine, and B-vitamins) can be felt straight away or within the first few days, helping with calm, focus, or more restful sleep.

  • Others (like Ashwagandha, Bacopa, and Panax ginseng) are adaptogens and nootropics. These take a little longer - usually 2–6 weeks of consistent use - as your body adjusts and resilience builds.

Will the PM Blend work immediately?

Our blends are made with natural ingredients like botanics, adaptogens, amino acids, and essential vitamins and minerals, all at therapeutic levels. They don’t work like pharmaceuticals that override your system. Instead, they work with your body, gently supporting balance and building benefits over time.

Here’s what you can expect:

  • Some ingredients (like L-theanine, magnesium, glycine, tyrosine, and B-vitamins) can be felt straight away or within the first few days, helping with calm, focus, or more restful sleep.

Will the Sleep Blend work immediately?

Our blends are made with natural ingredients like botanics, adaptogens, amino acids, and essential vitamins and minerals, all at therapeutic levels. They don’t work like pharmaceuticals that override your system. Instead, they work with your body, gently supporting balance and building benefits over time.

Here’s what you can expect:

  • Some ingredients (like L-theanine, magnesium, glycine, tyrosine, and B-vitamins) can be felt straight away or within the first few days, helping with calm, focus, or more restful sleep.

  • Ingredients like tart cherry that support natural melatonin production also work best with regular nightly use, rather than as a one-off.

What is the shelf life?

Our products are best used within one year. Please refer to the expiration date on your package.

Can I get any samples to try?

Yes! We have a sachet sampler which is a perfect way to try the Wake Up to Wellness Range Grab it here.

What are the active ingredients in Wake Up AM Blend?

Active ingredients are the ones that do the real work - they’re clinically studied and included at therapeutic doses to support focus, energy, and clarity.

Ashwagandha KSM-66® Root Extract – 300 mg (equiv. 3600 mg dry)

Clinically studied adaptogen that helps your body manage stress while supporting mental clarity and focus.

Magnesium (as Bisglycinate) – 100 mg

Essential mineral that supports calm focus and steady energy by regulating the nervous system.

Panax Ginseng Root Extract (3:1) – 200 mg (equiv. 600 mg dry)

Helps boost energy, resilience, and cognitive performance so you feel sharp and alert.

Vitamin B6 (as Pyridoxine Hydrochloride) – 25 mg

Supports neurotransmitter function, helping maintain balanced mood, energy, and focus.

Vitamin B12 (as Cyanocobalamin) – 50 mcg

Plays a key role in nervous system health and energy metabolism, helping reduce fatigue and brain fog.

L-Tyrosine – 500 mg

Amino acid that supports focus and performance under stress, keeping you mentally resilient.

Acetyl L-Carnitine (ALCAR) – 250 mg

Supports mitochondrial energy production and brain function, helping you stay energized and clear-headed.

Bacopa Monnieri Extract (10:1) – 150 mg (equiv. 1500 mg dry)

Nootropic herb that supports memory, learning, and mental clarity.

Glycine – 1000 mg

An amino acid that supports cognitive function and balanced neurotransmitters for focus and calm.

Vitamin B2 (Riboflavin) – 3 mg

Helps convert nutrients into energy, supporting overall vitality and brain performance.

What are the active ingredients in Wind Down PM Blend?

Active ingredients are the ones that do the real work - they’re clinically studied and included at therapeutic doses to support focus, energy, and clarity.

Ashwagandha KSM-66® Root Extract – 300 mg (equiv. 3600 mg dry)

Clinically studied adaptogen that helps calm the nervous system, ease stress, and support restorative sleep.

Magnesium (as Bisglycinate) – 120 mg

An essential mineral that relaxes muscles, calms the mind, and supports deep, restful sleep.

Glycine – 1000 mg

A naturally calming amino acid that supports healthy sleep quality and nighttime relaxation.

L-Theanine – 150 mg

An amino acid found in green tea that promotes relaxation, smooths stress, and encourages a calm, focused mind.

Lemon Balm Leaf Extract (10:1) – 200 mg (equiv. 2000 mg dry)

A traditional calming herb that helps ease tension, support balanced mood, and prepare the body for restful sleep.

What are the active ingredients in Sleep Blend?

Active ingredients are the ones that do the real work - they’re clinically studied and included at therapeutic doses to support focus, energy, and clarity.

Tart Cherry Fruit Extract (10:1) – 600 mg (equiv. 6000 mg dry)

A natural source of melatonin and antioxidants that supports falling asleep faster and staying asleep longer.

Magnesium (as Bisglycinate) – 120 mg

Helps relax muscles, calm the nervous system, and promote restorative sleep.

Glycine – 1000 mg

A calming amino acid shown to improve sleep quality, support relaxation, and reduce nighttime restlessness.

L-Theanine – 150 mg

An amino acid that promotes relaxation, reduces stress, and encourages a smooth transition into sleep.

Zinc (as Citrate) – 15 mg

An essential mineral that supports sleep quality, mood balance, and overnight cellular repair.

Can Wake Up Blends be taken with ADHD medication?

Wake Up AM has been formulated with consideration for individuals taking common stimulant medications, including dexamphetamine, Concerta, Adderall, Vyvanse, and Ritalin. No known interactions have been identified. However, because Wake Up AM contains Panax Ginseng and L-Tyrosine, which naturally support energy and focus, those who are sensitive to stimulation may wish to monitor their response. As always, consult your doctor or healthcare professional before using this product alongside prescription medications.