Terms of service
OVERVIEW
Welcome to Wake Up to Wellness! The terms “we”, “us” and “our” refer to Wake Up to Wellness. Wake Up to Wellness operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Wake Up to Wellness is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old and that any minor dependents using our Services have your consent. You may be required to provide information such as your email, billing, payment, and shipping details. You represent that all information you provide is accurate and complete.
You are responsible for maintaining the security of your account and for all activity under your account. Accounts may not be transferred, sold, or assigned to others.
SECTION 2 – OUR PRODUCTS
We aim to represent our products accurately. However, actual colours or appearance may differ due to your device. We cannot guarantee that a product will meet your expectations exactly as depicted.
Product descriptions are subject to change without notice. We may discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
Placing an order is an offer to purchase. We reserve the right to accept or decline orders at our discretion. Your order is not accepted until we confirm it and process your payment. Please review your order carefully; cancellations may not be accommodated after acceptance.
Purchases are subject to our Refund Policy. All purchases are for personal use, not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change. Posted prices do not include taxes, shipping, or handling unless stated. You agree to provide accurate billing information and to pay all charges, including applicable taxes and shipping.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping delays. Delivery times are estimates and may be affected by carriers, customs, or events outside our control. Title and risk pass to you once products are transferred to the carrier. See our Shipping Policy for details.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services, including trademarks, logos, images, videos, and design, is owned by Wake Up to Wellness or its licensors. You may use our Services for personal, non-commercial purposes only. Unauthorised use may violate intellectual property laws.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools. Use of these tools is at your own risk. We do not endorse or guarantee their functionality or content.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for content, policies, or practices of these sites. Use third-party sites at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Wake Up to Wellness is powered by Shopify. All sales are made directly with us. Shopify is not responsible for your transactions or any loss arising from purchases.
SECTION 10 – PRIVACY POLICY
We collect and process personal information as described in our Privacy Policy. Some information is also processed by Shopify and other third-party partners.
SECTION 11 – FEEDBACK
By submitting Feedback, you grant us a worldwide, royalty-free license to use it for any purpose. You represent that you have rights to your Feedback and it complies with these Terms. We are not obligated to compensate or respond to Feedback.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We may correct errors or inaccuracies in product descriptions, pricing, promotions, and shipping without notice. We may cancel orders if information is inaccurate.
SECTION 13 – PROHIBITED USES
You may only use our Services for lawful purposes. You may not misuse our Services, violate laws, infringe intellectual property, harass others, or introduce harmful code. We may suspend or terminate accounts violating these Terms.
SECTION 14 – TERMINATION
We may terminate access to Services at any time. Sections on Intellectual Property, Feedback, Disclaimer, Limitation of Liability, and others survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” without warranties, including fitness for purpose or non-infringement. Some jurisdictions may not allow certain disclaimers.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for damages arising from your use of Services or products, including lost profits, revenue, or data.
SECTION 17 – INDEMNIFICATION
You agree to indemnify Wake Up to Wellness, Shopify, and affiliates against claims arising from your breach of Terms, violation of laws, or use of Services.
SECTION 18 – SEVERABILITY
If any provision is unenforceable, the rest of the Terms remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a right does not constitute a waiver. These Terms and our policies constitute the full agreement between you and Wake Up to Wellness.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of New Zealand. You consent to jurisdiction in New Zealand courts.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Wake Up to Wellness
Email: team@wakeupsupplements.com
Address: 10 Findlay Street, Mangawhai Heads, Mangawhai 0505, New Zealand
Phone: 022 174 9798
Company Number: 9429052236617